Privacy Policy

Xyvira Luxe (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or place an order.

By using our website and services, you consent to the practices described in this policy.

We collect the following types of information:

• Account & contact details — name, email address, phone number and password.
• Order information — billing and shipping addresses, items purchased and order history.
• Payment information — processed securely by our payment partners; we do not store full card details on our servers.
• Usage data — pages viewed, device and browser information, and interactions collected through cookies.

We use your information to:

• Process, fulfil and deliver your orders.
• Provide customer support and respond to your enquiries.
• Send order updates, and — with your consent — marketing emails.
• Improve our products, website and shopping experience.
• Detect and prevent fraud, and comply with legal obligations.

We use cookies and similar technologies to keep you signed in, remember your cart, understand how the site is used, and personalise content. You can control cookies through your browser settings, though disabling them may affect site functionality.

We do not sell your personal information. We share data only with trusted parties who help us operate our business, including:

• Payment gateways to process transactions.
• Logistics and courier partners to deliver your orders.
• Service providers for email, analytics and hosting.
• Authorities, where required by law.

We use industry-standard safeguards to protect your information, including encrypted connections and restricted access. While no method of transmission over the internet is completely secure, we work continuously to keep your data safe.

You have the right to access, correct or delete your personal data, and to opt out of marketing communications at any time. To exercise these rights, contact us at info@xyviraluxe.com.

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us data, please contact us so we can remove it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review it periodically.

If you have questions about this Privacy Policy or how we handle your data, email us at info@xyviraluxe.com.